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Administrative Support Professional

1 week ago

Karachi, Sindh, Pakistan Sustainable Energies Enterprise Full time

Sustainable Energies Enterprise, a leading provider of innovative energy solutions in Pakistan, is seeking an experienced Front Desk and Customer Support Officer to deliver exceptional customer experiences. This key role involves handling inquiries, requests, and issues promptly and professionally, ensuring seamless account management and updates.

The ideal candidate will possess outstanding interpersonal and customer service skills, with the ability to effectively address client concerns and provide clear guidance on company products and services.

Core Responsibilities:

  • Manage client interactions, resolving issues efficiently and professionally.
  • Prepare outgoing correspondence and materials.
  • Review, sort, and forward emails and messages.
  • Perform administrative tasks, including travel arrangements and scheduling.
  • Develop and submit proposals to clients.
  • Respond to client inquiries and address product/service complaints.
  • Maintain accurate sales pipeline data and records.
  • Provide timely progress reports and updates to supervisors.

This is an on-site role based in Karachi, offering opportunities for professional growth and development within a dynamic organization.

To succeed in this position, applicants must be proficient in English, Microsoft Office (Word and Excel), and email communication. A minimum of one year's experience in a similar role is also required.