Client Support Specialist

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time

This role requires a highly skilled and experienced professional to provide expert advice and support to clients about our services.

  • Responsibilities include measuring customer satisfaction and identifying areas for improvement
  • Communicating with clients through various channels (phone/email/letter/social media/face-to-face)
  • Investigating and resolving client issues and complaints
  • Developing and implementing a client feedback procedure
  • Working closely with other teams to deliver exceptional customer service
Requirements
  • Candidates should have excellent communication, problem-solving and time management skills
  • Able to work well under pressure and meet deadlines
  • Familiarity with social media platforms
  • Previous experience in trading (shares/commodities) is highly desirable

The ideal candidate will be a highly skilled and experienced professional with a proven track record of delivering exceptional customer service.


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