Account Collector Expert

3 days ago

Gujrat, Punjab, Pakistan beBeeCollection Full time $80,000 - $100,000
Job Title: Accounts Recovery Specialist

Motive empowers operations teams with tools to make their work safer, more productive, and profitable.

The platform gives you complete visibility and control, reducing manual workloads by automating tasks.

A terms collector is a specialized professional recovering overdue invoices using analytical tools, precise communication strategies, and strict adherence to processes and metrics.

Key Responsibilities:
  • Monitor account status and assess collection efforts.
  • Review customer credits, debits, payment history, and execute follow-ups as necessary.
  • Handle inquiries and disputes from clients regarding collections.
  • Collaborate with internal departments to resolve issues efficiently.
  • Generate reports tracking collections' performance and payment trends.
  • Analyze data to identify areas for improvement in collection strategies.
  • Ensure clear communication with clients regarding payment terms and conditions.
  • Document all communications and collection efforts accurately.
  • Ensure compliance with internal policies and external regulations regarding collections.
  • Participate in regular audits and implement feedback for process improvements.
Requirements:
  • 2-4 years of experience in a customer-facing role related to collections.
  • Proven ability to work independently and adapt in a fast-paced environment.
  • Capable of working effectively with minimal supervision.
  • Takes ownership of tasks and responsibilities with strong accountability.
  • Detail-oriented with a natural inclination towards responsibility.
  • Quick learner with the ability to grasp new concepts.
  • Strong communication skills, both written and verbal.
  • High level of attention to detail.
  • Comfortable working under pressure and meeting deadlines; adaptable.
  • Able to thrive in ambiguous situations, solve problems, and think independently.
  • Proficient in Excel and Google Sheets.
  • Demonstrates empathy towards customers.
  • Open to feedback, eager to learn, and committed to continuous improvement.
  • Capable of identifying larger issues and proposing improvements.
  • Resilient in handling workplace pressures, whether remote or office-based.
  • Familiarity with Zuora/Salesforce/Collections software.
  • A Bachelor's degree, with a specialization in accounting or finance, is a plus.

Motive values diversity and inclusion. We are an equal opportunity employer and welcome people of different backgrounds and experiences.

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