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Enterprise Account Specialist
3 weeks ago
The ideal candidate for this role will have a proven track record of building strong client relationships, communicating effectively, and driving sales growth. You will be responsible for managing client relationships, understanding their business needs and challenges, and providing exceptional service.
About CEQUENS LLPCequens LLP is a leading provider of cloud-based communication platforms and services. We are committed to delivering exceptional customer experiences and driving innovation in the telecommunications sector.
Main Responsibilities- Maintain and enhance relationships with existing clients by providing exceptional service and understanding their business needs and challenges.
- Act as the primary point of contact for all matters specific to assigned clients, resolving issues and ensuring satisfaction.
To achieve this, you will monitor and analyze customers' usage of our product to identify opportunities for deeper engagement and upselling. You will also be responsible for negotiating contracts and closing agreements, securing optimal terms that benefit both the client and CEQUENS.
Key Skills- Excellent listening, negotiation, and presentation abilities.
- Strong verbal and written communication skills.
- High level of professionalism and ethical conduct.
- Proficient in CRM software and Microsoft Office Suite; experience with Salesforce is a plus.
