Tech Lead – Operations Optimization

4 days ago


Dera Ghazi Khan, Punjab, Pakistan beBeeSupport Full time $80,000 - $110,000
Technical Support Role

Motive Technologies offers a leading platform empowering individuals to manage physical operations more effectively.

We serve over 100,000 customers across diverse industries including transportation, logistics, construction, energy, field service, manufacturing, agriculture, retail, and the public sector.

About the Position

Senior Technical Support Engineers are responsible for delivering exceptional customer experiences through quality, timeliness, documentation, resolution, and support.

  • Exceed customer expectations by resolving technical issues related to our products.
  • Investigate errors/bugs using available data and tools; report inconsistencies and bugs to the team through Jira.
  • Assess issue impact and prevalence by analyzing data to determine root cause.
Responsibilities

The ideal candidate will have 2-3 years of experience in Customer Support, technical support, or software development with strong customer-facing skills.

A Bachelor's Degree in Computer Science/Engineering or equivalent practical experience is required.

Familiarity with software development processes and tools for SAAS-based products is necessary.



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