
Administrative Support Specialist
2 weeks ago
Motive empowers the people who run physical operations with tools to make their work safer, more productive and more profitable.
For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves more than 100000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector.
About The RoleAs an Operations Associate you'll play a vital role in creating a positive and seamless employee experience at Motive. With a strong focus on the employee experience you'll support the People Operations team by maintaining accurate employee records assisting with HR processes and serving as a helpful resource for employees.
Key Responsibilities- Provide excellent customer service by being a front-line point person for employee questions on various HR topics including managing and responding to inquiries received through our HR support ticketing system.
- Assist with maintaining and updating employee data within our HRIS ensuring accuracy and completeness of records.
- Support the People Operations team in the execution of HR processes including onboarding and offboarding activities helping to ensure smooth transitions for employees.
- Contribute to the positive onboarding experience for new hires by assisting with administrative tasks and providing initial support.
- Help identify opportunities for process improvements to enhance efficiency and scalability within People Operations with an excitement or openness to exploring workflow automation and AI solutions.
- Maintain a high level of confidentiality and discretion with all sensitive employee information.
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