Sales Director

**Key Responsibilities:

Sales Performance:

• Drive sales growth and profitability through effective sales strategies and tactics.
• Analyze sales figures and forecast future sales volumes to maximize profits.
• Identify areas for improvement and develop action plans to address them.

Team Leadership:

• Foster a positive team culture through effective communication and motivation.
• Conduct regular performance reviews and provide constructive feedback.
• Develop and implement training programs to enhance staff skills and knowledge.

Customer Focus:

• Ensure high standards of customer service are maintained at all times.
• Respond promptly to customer complaints and concerns.
• Develop and implement strategies to improve customer satisfaction and loyalty.

Market Awareness:

• Maintain awareness of market trends and competitor activity.
• Identify opportunities for growth and expansion in the market.
• Develop and implement plans to increase sales and revenue.

Requirements:

• Minimum 3-5 years of experience in retail management.
• Proven track record of success in sales leadership and team management.
• Strong analytical and problem-solving skills.