Customer Experience Liaison

3 days ago


Lahore, Punjab, Pakistan BM Group Inc Full time

We are seeking a Customer Experience Liaison to join our team at BM Group Inc. This is an exciting opportunity for a skilled professional to make a meaningful impact in the customer service industry.

Job Overview

In this role, you will be responsible for communicating with customers via phone, email, and chat, providing knowledgeable answers to questions about product, pricing, and availability.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and efficient manner.
  • Collaborate with internal departments to meet customer needs and exceed expectations.
  • Process data entry in various platforms to ensure accurate and up-to-date information.
Requirements
  • A minimum of 1-3 years of relevant work experience.
  • Exceptional phone etiquette, verbal, written, and interpersonal skills.
  • Ability to multitask, organize, and prioritize work effectively.
What We Offer

BM Group Inc offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

This is a fantastic opportunity for a motivated and customer-focused individual to join our team and contribute to our mission of delivering exceptional customer experiences.



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