Customer Service Liaison

12 hours ago


Lahore, Punjab, Pakistan Top Spot Full time
Client Servicing Executive

The ideal candidate for this role will have 1-2 years of experience in a customer-facing position, excellent communication and problem-solving skills, and a strong commitment to delivering exceptional customer experiences.

Key Responsibilities:
  • Respond to client inquiries and concerns in a timely and professional manner
  • Elevate complex issues to the relevant department or supervisor as needed
  • Maintain accurate records of all client interactions
  • Collaborate with other teams to resolve client issues efficiently
  • Provide regular updates to management on client satisfaction levels
  • Perform other duties assigned by management
Essential Skills and Qualifications:
  • 1-2 years of experience in a customer service or client relations role
  • Excellent written and verbal communication skills
  • Strong problem-solving and analytical abilities
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite
  • Capacity to work under pressure and meet deadlines effectively

This is an exciting opportunity to join Top Spot, a leading organization in the Information Technology and Services sector in Lahore, Pakistan.



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