![Innovative Investment Bank](https://media.trabajo.org/img/noimg.jpg)
Operations Management Professional
5 hours ago
Job Title: Senior Customer Support Supervisor
About the JobWe are seeking a highly skilled Senior Customer Support Supervisor to join our team at Innovative Investment Bank. This is an exciting opportunity for someone who wants to lead a team of customer support representatives and ensure that our clients receive exceptional service.
Responsibilities- Supervise and coordinate activities of customer support representatives, ensuring that they have the necessary resources and training to provide excellent service.
- Make adjustments to staffing levels based on anticipated events and sales promotions to ensure that we meet our revenue goals.
- Monitor productivity and generate reports to identify areas where we can improve our performance.
- Analyze individual, team, and call center results to identify trends and implement strategies to address any issues.
- Provide feedback and coaching to customer support representatives to help them improve their skills and knowledge.
- Maintain harmony among workers and resolve any grievances in a fair and timely manner.
- Good communication skills
- Leadership qualities
- Patient and pleasant personality
- Ability to work well under pressure
- Strong problem-solving skills
- Experience in a supervisory role
At Innovative Investment Bank, we offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. We also provide opportunities for professional growth and development, as well as a dynamic and supportive work environment.
How to ApplyIf you are a motivated and experienced professional looking for a new challenge, please submit your resume and cover letter to us. We look forward to hearing from you
-
Operations and Efficiency Manager
4 days ago
Lahore, Punjab, Pakistan Global Management Consulting Full timeWe are looking for an experienced Operations Manager to join our team at Global Management Consulting. This role involves coordinating and overseeing all operational aspects of the organization, including process improvement, material procurement, and compliance management.Key ResponsibilitiesStrategically plan and implement operational improvements to...
-
Front Office Operations Manager
4 days ago
Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full timeJob Summary:The Front Office Manager is responsible for overseeing all front desk operations, ensuring exceptional guest satisfaction and operational efficiency. This leadership role requires a proactive individual with a passion for hospitality and proven track record in front office management.Key Responsibilities:Guest Services: Maintain high service...
-
Operational Team Lead
3 days ago
Lahore, Punjab, Pakistan Jubilee Life Insurance Limited-Window Takaful Operations Full timeSenior Leadership Position:Jubilee Life Insurance Limited-Window Takaful Operations is seeking an experienced professional to fill the role of Team Manager. As a senior leader, you will be responsible for managing a team of Takaful Operations staff, overseeing daily operations, and driving business growth.Key Responsibilities:Manage and lead a team of...
-
Financial Operations Manager
4 days ago
Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full timeJob DescriptionThe Senior Manager of Finance & Accounts will oversee all financial operations, ensuring the organization's financial health and stability. This leadership role requires a strategic thinker with a strong background in finance and accounting, particularly within the hospitality industry.Key Responsibilities:Financial Planning and Analysis:...
-
Sales Support Operations Manager
6 days ago
Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full timeAbout the RoleAs a Sales and Support Team Lead at People (Professional Employers Pvt Ltd), you will be responsible for leading the Sales Support team to ensure smooth operations and high customer satisfaction.You will motivate the team, set targets, and monitor performance to achieve exceptional results. Key responsibilities include collaborating with...
-
Takaful Operations Supervisor
3 days ago
Lahore, Punjab, Pakistan Jubilee Life Insurance Limited-Window Takaful Operations Full timeAbout the Role:The Insurance Leadership Position at Jubilee Life Insurance Limited-Window Takaful Operations seeks an experienced professional to lead our Takaful Operations team. As a seasoned leader, you will oversee the day-to-day operations, manage team performance, and drive business growth.Key Qualifications:Proven leadership experience in Takaful...
-
Financial Operations Manager
6 days ago
Lahore, Punjab, Pakistan University of Management and Technology Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to perform daily financial tasks, ensuring accuracy and efficiency in all operations at the University of Management and Technology. The ideal candidate will have a strong background in accounting and finance, with excellent communication skills to effectively resolve queries and...
-
Administrative Operations Manager
7 days ago
Lahore, Punjab, Pakistan HBL Asset Management Limited Full timeAt HBL Asset Management Limited, we are seeking an experienced Administrative Operations Manager to oversee the efficient management of our administrative activities.The successful candidate will be responsible for ensuring that all operational activities are carried out in a timely and effective manner. Key responsibilities include maintaining certified...
-
Operations and Management Professional
7 days ago
Lahore, Punjab, Pakistan Inteliqo Full timeWe are looking for an accomplished Property Operations Supervisor to join our team at Inteliqo. This role is focused on overseeing the operations of our rental properties in the USA.The successful candidate will be responsible for managing the day-to-day operations of our properties, ensuring timely issue resolution, and maintaining open communication with...
-
Engineering Operations Director
7 days ago
Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full timeAbout the RoleWe are looking for an experienced Engineering Operations Director to join our team at People (Professional Employers Pvt Ltd). As a key member of our operations team, you will play a crucial role in ensuring the smooth operation of our hotels in Lahore.Key Responsibilities:Strategic Planning: Develop and implement strategies to improve...
-
Hotel Operations Director
6 days ago
Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full timeOverview:">At People (Professional Employers Pvt Ltd), we are committed to delivering exceptional customer experiences and providing a safe and welcoming environment for our guests.">Job Summary:">We are seeking an experienced Chief Engineer to join our hotel's management team. The successful candidate will be responsible for overseeing maintenance and...
-
Retail Operations Manager
5 days ago
Lahore, Punjab, Pakistan Management Concepts Full timeManagement Concepts, PakistanThe successful candidate will oversee all mobile phone retail activities in Pakistan.Key Responsibilities:Lead and manage the sales team to achieve sales targets.Develop and implement effective sales strategies to increase market share.Collaborate with the marketing team to create and execute promotional...
-
Product Operations Manager
7 days ago
Lahore, Punjab, Pakistan Management Concepts Full timeAbout UsManagement Concepts is a human resource consulting company based in Lahore, Pakistan. We provide expert HR services, allowing our clients to focus on their core business while we handle the complexities of recruitment and talent management.Job OverviewAs a key member of our team, you will be responsible for driving product growth and success in...
-
Senior Management Position
7 days ago
Lahore, Punjab, Pakistan Alliance Investments Management LLC Full timeOverviewWe are an investment management company that manages multiple investments for retail investors. We seek a Strategic Operations Manager who can drive business growth, develop strategic plans, and oversee operations. Key responsibilities include designing strategy, setting goals, maintaining budgets, and optimizing expenses.ResponsibilitiesThis role...
-
Operations Coordinator
7 days ago
Lahore, Punjab, Pakistan Lahore Universityof Management Sciences Full timeCompany OverviewAt Lahore University of Management Sciences, we are committed to excellence in education and research. We strive to create a dynamic work environment that fosters growth, innovation, and teamwork.Job DescriptionAs an Operations Associate, you will be responsible for assisting the Centre's Manager in regular office operations and asset...
-
DNS Operations and Security Professional
3 days ago
Lahore, Punjab, Pakistan CyberGen, Inc Full timeDNS Operations and Security Professional:We are seeking a highly skilled DNS Operations and Security Professional to join our team at CyberGen. As a key member of our team, you will play a critical role in the management and security of our enterprise DNS infrastructure. This involves designing, implementing, and troubleshooting DNS, DHCP, and IPAM (DDI)...
-
Engineering Manager
6 days ago
Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full timeCompany Overview:">">P">People (Professional Employers Pvt Ltd) is a reputable company that values excellence in customer service and hospitality.">Job Summary:">">P">We are seeking an experienced Chief Engineer to oversee the maintenance and operations of our hotel. The successful candidate will be responsible for managing a team, ensuring seamless...
-
Operations Manager
1 week ago
Lahore, Punjab, Pakistan Ats Technologies Full timeAts Technologies is seeking a skilled Operations Manager to lead our call center team. This individual will be responsible for managing operations, including HR hiring, team building, training, and coordination with clients.Job DescriptionThe successful candidate will have good interpersonal skills, a strong command of call center managerial skills, and the...
-
Business Operations Associate
7 days ago
Lahore, Punjab, Pakistan Lahore Universityof Management Sciences Full timeResponsibilities and RequirementsWe are looking for a highly organized and detail-oriented individual to fill the role of Operations Associate. The responsibilities of this position include:Assisting the Centre's Manager in day-to-day operationsManaging travel arrangements for staff and visitorsDeveloping and implementing marketing strategies for events and...
-
Business Operations Head
4 days ago
Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full timeJob DescriptionWe are seeking a highly organized and detail-oriented administrative professional to join our team as a Senior Office Administrator. In this role, you will provide high-level administrative support to the CEO and ensure the smooth operation of the office. You will manage the CEO's meeting schedule, coordinate quarterly board meetings and AGMs,...