Senior Software Quality Assurance Expert

Senior Software Quality Assurance Engineer is a critical role in our organization responsible for ensuring the highest quality of our software systems.

We are seeking a highly motivated and experienced Senior Software Quality Assurance Engineer to join our team. This individual will be responsible for owning the test cycles for all product releases, upholding quality across all products, and spearheading design and execution of all tests pertinent to each release.

The successful candidate will have a strong understanding of software development life cycle methodologies and practices, specifically in quality assurance processes and procedures. They will also have experience in architecting comprehensive test plans and coverage for both functional and non-functional areas of testing.

A key member of our engineering team, the Senior Software Quality Assurance Engineer will collaborate effectively with internal disciplines including engineering, quality assurance, operations, technical support, and product management.

This is a mid-senior level position that requires a high-quality work output, problem-solving skills, and excellent communication skills. The ideal candidate will have at least 3 years of solid work experience as a senior or lead SQA/SET.

Key Responsibilities:

• Design and execute manual and automated test suites for front-end and/or back-end components based on requirements & specifications from product management and engineering teams.
• Develop and maintain test procedures and toolsets at all levels to ensure optimal and efficient test coverage.
• Set up and maintain test environments/test beds used in both manual and automation test cycles, collaborating with DevOps and Engineering teams in the process.
• Track and communicate test run results in a timely and effective manner.
• Assist QA automation team in continuously improving autotest coverage by building new tests and/or converting existing manual tests.
• Adopt, maintain, and continuously improve best practices & processes around development, testing, and maintainability of QA assets.
• Collaborate with product and engineering teams to improve the overall design, testability, and quality of software systems.
• Stay updated on the latest industry trends, technologies, methodologies, frameworks, and toolsets relevant to our work.
• Help investigate customer issues referred by the technical support team and assist with diagnosis and troubleshooting of these incidents.
• Maintain training or certification as required.

Requirements:

• Proven experience working as a software quality assurance engineer or software engineer in test with end-to-end software development project lifecycle delivery execution.
• At least 3 years of solid and demonstrable work experience as a senior or lead SQA/SET.

Familiarity with:

• API testing and performance/load testing
• Test Driven Development (TDD) or Behavior Driven Development (BDD)
• Integrating automation tests to CI/CD pipelines and deployments
• Developing and maintaining complex distributed applications or solutions in iPaaS/SaaS-based products or other cloud technologies
• Various test frameworks/methods, toolsets, and test environments

Bonus Competencies:

• Knowledge and skills in an agile/scrum development environment
• Ability to accurately estimate and scope testing work
• Self-starter who can grasp difficult concepts quickly and work with minimal supervision
• Strong knowledge of testing best practices using modern technology toolsets
• Experience or efficiently able to work remotely with widely distributed teams
• Excellent problem-solving skills and analytical/critical thinking
• Strong verbal & written communications skills, people & interpersonal skills, self-directed and a process advocate