Operations Coordinator

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time
Order Fulfillment Specialist Job Description

This role is responsible for ensuring seamless customer order processing from receipt to delivery. Key responsibilities include monitoring customer orders, addressing and resolving any issues related to order fulfillment, maintaining optimal inventory levels, and supporting the development of merchandising strategies.

Main Responsibilities:
  • Customer Order Processing: Process and monitor customer orders in real-time to guarantee timely delivery.
  • Issue Resolution: Proactively address and resolve any issues related to order fulfillment, including backorders and returns, to maintain high levels of customer satisfaction.
  • Inventory Management: Maintain optimal inventory levels to meet fluctuating customer demand by collaborating with the purchasing team to forecast demand and manage stock replenishment effectively.
  • Merchandising Strategies: Support the development and execution of merchandising strategies to maximize product visibility and drive sales growth.
  • Data Analysis: Ensure accurate and up-to-date records of customer orders, inventory levels, and sales performance to inform business decisions.
Essential Requirements:
  • Communication Skills: Exceptional communication and interpersonal skills with a strong customer focus.
  • Technical Proficiency: Proficiency in order management systems and Microsoft Office Suite (Excel) to efficiently process and analyze data.
Education and Qualifications:

A Bachelor's degree in Supply Chain Management, Business, or a related field is required.



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