
Inbound Sales Specialist
1 week ago
Customer Support Representative Job Description:
As a key member of our customer support team, you will be responsible for handling inbound calls from customers regarding various issues related to Xfinity services.
Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Collaborate with internal teams to resolve customer complaints and provide efficient solutions.
- Meet productivity and quality standards in a fast-paced call center environment.
Requirements:
- Minimum 2 years' experience in inbound sales, billing, or call center environments.
- Excellent communication and problem-solving skills, with a strong focus on customer satisfaction.
- Strong technical skills, including proficiency in computer applications and ability to navigate multiple systems.
- Prior experience in Xfinity sales campaigns is highly desirable.
Why Work With Us:
This role offers a competitive salary, opportunities for career growth and development, and a dynamic work environment. If you have a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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