Enterprise Technology Operations Director

7 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

Director Enterprise Technology Operations Job Description

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  • Spearheading the smooth operation of systems, servers, and cloud infrastructure is a key responsibility for this role. The Director will ensure system reliability by minimizing downtime, managing migrations and upgrades, and collaborating with other teams to guarantee seamless operations.
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Key Responsibilities:

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  • Managing systems, servers, and services, ensuring their reliability and smooth operation.
  • Handling migrations and upgrades, ensuring seamless transitions in a hybrid environment.
  • Overseeing cloud services (Azure and AWS), including Exchange Online, Entra ID, M365, and Exchange Online Protection (EOP).
  • Managing on-prem and cloud infrastructure, including Windows and Linux servers, Active Directory, Hyper-V, Web Application Firewalls, Multi-Factor Authentication, and data backup and recovery solutions.
  • Managing NOC operations, ensuring network uptime, performance monitoring, and troubleshooting network issues.
  • Ensuring there is no downtime outside of scheduled maintenance windows, and minimizing scheduled downtime.
  • Overseeing SOC operations, ensuring timely detection, investigation, and mitigation of security threats.
  • Leading cyber security operations, implementing strategies for incident response planning, vulnerability management, and proactive security measures.
  • Contributing to modernization projects, aligning with the company's strategic goals in IT infrastructure development.
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Required Skills and Qualifications:

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  • Experience managing systems, on-prem and cloud infrastructure.
  • Expertise in managing servers and services.
  • Strong knowledge of Exchange Online, Entra ID, M365, and EOP.
  • Proficiency in Windows and Linux server administration.
  • Expertise in Active Directory management.
  • Proficiency in handling Exchange migrations and upgrades.
  • Knowledge of Hyper-V virtualization.
  • Experience with Web Application Firewalls.
  • Proficiency in Multi-Factor Authentication solutions.
  • Knowledge of data backup and recovery solutions.
  • Experience overseeing SOC (Security Operations Center) operations, ensuring timely detection, investigation, and mitigation of security threats.
  • Experience managing NOC (Network Operations Center) operations, ensuring network uptime, performance monitoring, and troubleshooting network issues.
  • Understanding of network security principles and best practices.
  • Ability to implement and manage cyber security strategies, incident response planning, and vulnerability management.
  • Ability to educate and train staff on cyber security best practices.
  • Commitment to providing high-class service to end users and customers.
  • Ability to collaborate effectively with other teams.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
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Experience:

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  • Minimum 15 years of experience in managing on-prem datacenter systems and infrastructure, SOC/NOC operations, with at least 8 years of experience in managing cloud services.
  • Preferred candidates will have 17+ years of experience with datacenters, SOC/NOC operations, and 10+ years with cloud services.
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Education/Qualification:

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  • Minimum requirement: Bachelor's Degree in IT or Computer Science.
  • Preferred: Master's Degree in IT or Computer Science.
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Job Location:

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  • Islamabad, Onsite.

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