Remote Healthcare Administrative Assistant

2 days ago

Lahore, Punjab, Pakistan beBeeMedical Full time 800,000 - 1,000,000
Medical Office Support Specialist

We are seeking a highly skilled and detail-oriented Medical Office Support Specialist to join our healthcare team.

The ideal candidate will provide administrative support to our medical professionals, ensuring efficient operation of our medical offices. Key responsibilities include patient scheduling, data entry, managing patient records, and providing exceptional customer service.

  • Patient Communication: Handle patient inquiries via phone, email, or chat, providing information, scheduling appointments, and addressing concerns.
  • Appointment Scheduling: Manage and coordinate patient appointments, ensuring optimal use of time and resources for healthcare providers.
  • Medical Records Management: Maintain accurate and up-to-date patient records in electronic health systems, ensuring confidentiality and compliance with HIPAA regulations.
  • Insurance Verification: Verify patient insurance information, handle pre-authorizations, and process claims.
  • Data Entry: Input and update patient information, medical histories, and treatment plans in the electronic medical records system.
  • Administrative Support: Assist with the preparation of medical reports, correspondence, and other documents as needed.
  • Customer Service: Provide high-quality service to patients, addressing their needs promptly and professionally.
  • Telehealth Support: Assist with the setup and management of telehealth appointments, ensuring both patients and providers are prepared and connected.
  • Billing Assistance: Support the billing department by preparing and submitting medical billing information and following up on outstanding claims.

Job Requirements:

  • Experience: Previous experience as a medical assistant or in a healthcare administrative role is preferred.
  • Education: Certification in Medical Assisting or a related field is required.
  • Knowledge: Familiarity with medical terminology and healthcare practices is essential.

This is a remote position offering flexibility and the ability to work from home. Candidates must have a reliable internet connection and a quiet, professional workspace.

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