
Customer Relationship Specialist
1 day ago
Job Description:
We are seeking a highly motivated Sales Representative who can drive sales, provide exceptional customer service, and build long-term relationships with clients. The ideal candidate will have a proven track record in sales, customer service, or a related role, as well as strong communication and interpersonal skills.
Key Responsibilities:
- Sales & Customer Engagement: Engage with customers via phone, email, or in person to promote and sell products/services.
- Product Knowledge: Stay updated on product features, pricing, and industry trends to confidently answer customer inquiries.
- Lead Generation: Identify and reach out to potential customers, following up on leads and referrals.
- Customer Support: Address customer concerns, provide solutions, and ensure a positive buying experience.
- Order Processing: Assist customers with placing orders, processing payments, and handling returns or exchanges.
- Sales Targets: Meet or exceed sales goals and contribute to revenue growth.
- CRM Management: Maintain accurate records of customer interactions and transactions in the CRM system.
- Collaboration: Work closely with the sales and marketing teams to develop strategies for increasing customer engagement.
- Reporting: Provide regular sales reports and insights to management.
Requirements & Qualifications:
- A high school diploma or equivalent is required; a Bachelor's degree in Business, Marketing, or a related field is preferred.
- Proven experience in sales, customer service, or a related role.
- Strong communication and interpersonal skills.
- Ability to persuade and negotiate effectively.
- A goal-oriented mindset with a passion for sales.
- Basic computer skills and familiarity with CRM software.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Willingness to work flexible hours, including weekends if required.
Benefits:
- A competitive salary with commission or bonus incentives.
- Health and wellness benefits.
- Career growth and development opportunities.
- Paid training and ongoing support.
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