Relationship Development Specialist

4 days ago


Lahore, Punjab, Pakistan More Than Accountants Private Limited Full time
Role Overview

We are seeking an experienced Customer Experience Specialist to manage client relationships and ensure high standards of service delivery.

Main Tasks:
  • Act as the first point of contact for client complaints and concerns.
  • Draft and send professional written responses to client complaints when required.
  • Escalate complex issues to senior management as needed.
Key Qualifications:
  • Minimum 5+ years of experience in customer service or complaints resolution role, preferably within an accountancy practice or professional services firm.
  • Exceptional English communication skills (both written and verbal).
  • Ability to work independently and collaborate with various teams.
What We Offer

A competitive salary, opportunities for career development, and a supportive company culture.



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