Inside Sales Consultant

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time

Job Title: Inside Sales Consultant

Years of Experience Required: 3 to 5 Years or More

Target Market: USA

The ideal candidate will possess a good understanding of the USA call center environment and have highly professional US accent and communication skills. As a representative, you will be responsible for handling all queries of our customers based in the USA and other countries.

Job Responsibilities
  • Making outbound calls to prospective customers to promote products and services.
  • Identifying customer needs and tailoring sales pitches accordingly to provide effective solutions.
  • Building and maintaining customer relationships through excellent communication and interpersonal skills.
  • Answering customer inquiries, addressing objections, and providing product information in a clear and concise manner.
  • Closing sales deals and processing orders efficiently.
  • Collaborating with team members and other departments to ensure customer satisfaction and achieve business objectives.
  • Continuously updating knowledge of products, services, and sales techniques to stay ahead in the market.
Key Performance Indicators
  • Meet or exceed monthly sales targets.
  • Achieve high customer satisfaction ratings.
  • Develop and maintain strong relationships with clients.
Requirements and Qualifications
  • Excellent verbal communication skills in English, including active listening and persuasive speaking.
  • Able to build rapport and establish trust with customers from diverse backgrounds.
  • Strong negotiation and closing skills to achieve sales targets.
  • Goal-oriented mindset with a track record of meeting or exceeding sales targets.
  • Able to work independently and in a team environment with minimal supervision.
  • Able to handle objections and rejection professionally, maintaining a positive attitude throughout.
  • Basic computer literacy and familiarity with sales software and CRM tools.
  • Time management and organizational skills to prioritize tasks and manage workload efficiently.
  • Adaptability and resilience to handle a high volume of calls and unexpected situations.
  • Product knowledge and understanding of sales techniques and strategies to provide value-added solutions.

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