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Sales Support Expert
2 weeks ago
Business Operations Specialist
The Sales Coordinator role is a pivotal position within the sales team, focusing on coordination, communication, and operational support.
- Key Responsibilities:
- Maintain daily logs of payment collections, field reports, and sales data for informed decision-making.
- Organize and digitize physical/digital records to ensure audit readiness and compliance.
- Monitor and track institutional/doctor commitments and deliverables to meet expectations.
- Serve as the primary point of contact between the Head Office and field staff for seamless communication.
- Manage emails, calls, and official correspondence with professionalism.
- Relay critical updates, policy changes, and action items to relevant stakeholders.
- Proactively follow up with institutes/doctors on pending payments/agreements to resolve issues promptly.
- Elevate unresolved issues to the Regional Head for timely resolution.
- Ensure all documentation adheres to company compliance standards and best practices.
- Assist ZSMs in scheduling meetings, travel, and reporting to facilitate efficient operations.
- Compile daily/weekly performance dashboards for the Regional Head to inform strategic decisions.
- Perform ad hoc administrative tasks such as reimbursement processing with accuracy and attention to detail.
- Requirements:
- Bachelor's degree in Business Administration, Finance, or a related field for a solid foundation.
- At least 1 year of experience in admin/coordination, preferably in FMCG/Pharma for relevant industry knowledge.
- Advanced proficiency in MS Excel, ERP software, and email management for efficient workflow.
- Fluent English/Urdu communication, multitasking, and proactive problem-solving skills are essential for success.
- Self-driven, detail-oriented individuals who thrive in high-pressure, lean teams will excel in this role.