
Technical Expert for Customer Support
4 days ago
We are seeking a skilled and experienced Technical Expert to join our team. As a key member of our customer support group, you will play a vital role in ensuring the success of our customers by providing expert technical support and services.
Your primary responsibility will be to provide hands-on technical assistance and guidance to our customers, both on-site and remotely. You will also contribute to pre- and post-sales processes, driving swift resolutions to complex technical issues.
Required Skills and Qualifications- You hold a Bachelor Degree in engineering in Bio Medical & Electronics from a recognized university.
- You bring hands-on experience working with instruments used in Research and/or Clinical or Hospital labs.
- You are organized and methodical, with strong planning and prioritization skills.
- You are flexible, willing to travel, and comfortable working unsociable or irregular hours when needed.
- You are fluent in English & Urdu.
We offer rewarding growth opportunities, a competitive remuneration package, and a collaborative culture where people are united in purpose and encouraged to be brave, speak up, and think differently.
We strive for excellence and extraordinary results and take a genuine interest in our people and their well-being, and our patients.
About UsWe empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
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