
Digital Solutions Consultant
2 days ago
As a Digital Solutions Consultant, you will play a pivotal role in helping our clients drive digital transformation and achieve their strategic objectives.
Key Responsibilities:- Digital Business Analysis:
- Conduct thorough analysis of clients' digital processes and systems, identifying areas for improvement and opportunities to enhance customer experience.
- Develop comprehensive business requirements and specifications for digital projects, ensuring seamless collaboration between stakeholders and technical teams.
- Capture and manage user stories in Jira, facilitating effective project planning and execution.
- Process documentation and identification of key dependencies, ensuring projects are delivered on time within scope and budget.
- Stakeholder Engagement:
- Foster strong relationships with clients, stakeholders, and cross-functional teams, gathering and documenting requirements to inform digital solutions.
- Facilitate workshops and meetings to elicit business needs and priorities, driving collaboration and consensus.
- Communicate effectively with technical and non-technical stakeholders, bridging gaps and ensuring successful project outcomes.
- Solution Design:
- Work closely with technical teams to design and develop digital solutions that meet business needs, leveraging data analytics and industry best practices.
- Create process models, wireframes, and prototypes to illustrate proposed solutions, fostering stakeholder engagement and buy-in.
- Ensure solutions align with clients' strategic objectives and technical architecture, driving business value and innovation.
- Data Analysis:
- Analyze data to provide actionable insights and recommendations, informing business decisions and driving growth.
- Develop and maintain dashboards reports and visualizations to track key performance indicators, enabling data-driven decision making.
- Utilize data analytics tools to support business analysis and reporting, enhancing operational efficiency and effectiveness.
- Change Management Initiatives:
- Support clients in managing change related to digital transformation, developing training materials and conducting training sessions for end-users.
- Provide ongoing support and troubleshooting as needed, ensuring seamless adoption and utilization of new digital solutions.
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