Support Experience Expert
1 day ago
The Customer Service Specialist will be responsible for responding to customer inquiries, resolving issues, and providing support to Contact Center associates. This position requires a strong understanding of customer needs assessment, excellent communication skills, and the ability to work in a fast-paced environment. Our ideal candidate will be able to maneuver through various on-line screen information to provide accurate and pertinent information to callers.
Responsibilities:
- Respond to customer email and white mail inquiries about company marketing programs, website, store experience, product availability, and order status.
- Handle back-office operational work including data entry, fulfillment, and returns processing among others.
- Answer questions on products and provide detailed information to customers.
- Handle and resolve issues, including escalated cases from Contact Center associates.
- Provide assistance to Contact Center associates, assisting them with FAQ, policies and procedures, and understanding workflow.
- Use a comprehensive understanding of company policies and services to handle all inquiries.
- Implement critical thinking skills and use due diligence to determine true customer needs.
- Resolve all inbound customer inquiries (verbal and written), including outbound call follow up.
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Support Experience Officer
1 day ago
Lahore, Punjab, Pakistan The First Law Full timeWe are looking for a talented and enthusiastic individual to fill the position of Customer Support Officer at The First Law. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring a positive experience for our clients.About the RoleIn this dynamic and fast-paced environment, you will be responsible...
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Multichannel Support Expert
5 days ago
Lahore, Punjab, Pakistan Khired Networks Full timeKhired Networks invites applications from skilled Multichannel Support Experts who can deliver exceptional customer experiences across various platforms. As a Multichannel Support Expert, you will be responsible for providing timely and effective responses to customer inquiries via chat, email, and phone.You will be working in a dynamic team environment,...
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Project Support Specialist
3 days ago
Lahore, Punjab, Pakistan Expert Solution Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Assisting the Project Manager with day-to-day tasks.Providing administrative support for project-related activities.
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IT Support Expert
1 day ago
Lahore, Punjab, Pakistan talent ibex Full timeJob DescriptionWe are seeking an IT Support Expert to provide assistance to customers with the claim filing process, including approving and denying claims via phone call.The successful candidate will deliver a class-apart customer experience as measured by performance objectives and maintain the core values of our client.Maintaining swift responses to...
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Global Immigration Expert
3 days ago
Lahore, Punjab, Pakistan Expert Opinion Full time**Expertise at Expert Opinion**We are a renowned team of immigration and study visa consultants in Pakistan, offering specialized services for skilled immigration to Australia, Canada, UK, and New Zealand.We cater to various professionals, including Engineers, IT Professionals, Accountants, Architects, Administrators, Doctors, Lawyers, and Management...
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Higher Education Support Expert
3 days ago
Lahore, Punjab, Pakistan In Time Study Advisors Full timeWe are looking for a Higher Education Support Expert to join our team at In Time Study Advisors. As a key member of our team, you will provide expert advice and support to students interested in pursuing higher education abroad.Your primary responsibility will be to assist students in exploring their educational options, applying to programs, and navigating...
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PKI Application Support Expert
4 days ago
Lahore, Punjab, Pakistan Ascertia – An InfoCert Company Full timeThe PKI Application Support Expert will be an integral part of our support services team, responsible for delivering exceptional customer experiences. Key responsibilities include:Providing expert technical knowledge and support to clients via various channels.Collaborating with cross-functional teams to ensure seamless customer service delivery.Utilizing...
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Immigration Visa Specialist
3 days ago
Lahore, Punjab, Pakistan Expert Opinion Full time**About Expert Opinion**Expert Opinion is a reputable team of immigration and study visa consultants in Pakistan, specializing in skilled immigration to Australia, Canada, UK, and New Zealand.We assist skilled professionals like Engineers, IT Professionals, Accountants, Architects, Administrators, Doctors, Lawyers, and Management professionals. Additionally,...
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Digital Marketing Expert
5 days ago
Lahore, Punjab, Pakistan Live Support Full timeJob Title: Social Media ManagerCompany Overview: At Live Support Limited, we believe that effective social media management is critical to building a strong brand presence. Our ideal candidate will have a proven track record in social media marketing and strategy development, excellent writing and communication skills, and a passion for creativity.Key...
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Technical Support Expert Oracle
3 days ago
Lahore, Punjab, Pakistan Prime System Solutions Full timeJob Summary:We are seeking a highly skilled Technical Support Expert Oracle to join our team. As a Technical Support Expert Oracle, you will be responsible for providing technical assistance and guidance to clients on Oracle-related issues. This includes troubleshooting and debugging complex problems, as well as developing custom solutions to meet client...
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Customer Support Expert
1 day ago
Lahore, Punjab, Pakistan ITECHLEADZ Full timeJoin Our Team: We are seeking a dedicated and enthusiastic Proactive Support Executive to join our dynamic team in Full-Time, On-Site roles. As a member of our expert travel industry advisors team, you will provide exceptional customer support, ensuring customer satisfaction through effective communication and prompt issue resolution.Our company is available...
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Experience Enhancement Specialist
4 days ago
Lahore, Punjab, Pakistan Mindbridge Full timeWe are an industry leader in customer experience solutions, providing expert support to top global companies.Our team of experts ensures exceptional service standards, responds efficiently to customer inquiries, and maintains high customer satisfaction.
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Support Experience Specialist
5 days ago
Lahore, Punjab, Pakistan EVO9X Full timeAbout the RoleEVO9X seeks a skilled Customer Support Specialist to join their team.The ideal candidate will possess excellent communication and interpersonal skills, as well as strong problem-solving abilities.This is a full-time on-site role that requires the ability to work collaboratively in a team environment.Key Responsibilities:Handle customer...
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Customer Experience Expert
3 hours ago
Lahore, Punjab, Pakistan Parhlo Full timeWe are seeking a highly skilled Customer Experience Expert who will be responsible for ensuring that our customers receive exceptional service.The successful candidate will have:A strong understanding of quality assurance principles.Excellent communication and interpersonal skills.Ability to work independently within a team environment.Responsibilities will...
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User Experience Supporter
3 days ago
Lahore, Punjab, Pakistan Sadapay Full timeWe are committed to creating an inclusive environment where all our employees feel welcome and valued. As a User Experience Supporter at Sadapay, you will play a critical role in ensuring our users have a positive experience on our platform. Your role requires excellent communication skills, a calm personality, and a passion for delivering exceptional...
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Corporate Sales Officer
4 days ago
Lahore, Punjab, Pakistan Expert Document Solution Full timeAbout Us:M/S Expert Document Solution is a reputable organization committed to delivering high-quality office solutions to businesses across Lahore. We are dedicated to providing exceptional customer service and supporting our employees in their career development.We seek a highly motivated sales professional who can contribute to our success by building...
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High-Level Technical Support Expert
7 days ago
Lahore, Punjab, Pakistan Motive Full timeAbout the Job DescriptionWe are seeking a highly skilled and experienced Lead Technical Support Engineer to join our team. As a senior subject matter expert, you will be responsible for providing complex technical support for a range of products and services.Your primary responsibilities will include:Providing complex technical support for a range of...
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Support Experience Manager
1 day ago
Lahore, Punjab, Pakistan Vire HR Solutions Full timeJob Title: Customer Service AdvocateJob Summary: Vire HR Solutions seeks a dedicated and passionate customer service advocate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service and support to our clients.Key Responsibilities:Engage with customers through various communication channels,...
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Customer Support Expert
5 days ago
Lahore, Punjab, Pakistan Hazen Technologies Inc. Full timeCustomer Support ExpertWe are seeking a highly skilled Customer Support Expert to join our team. As a key member of our operations team, you will be responsible for delivering exceptional business process outsourcing (BPO) services to our clients based in the USA.About the RoleData Entry and Accuracy: Perform high-volume data entry tasks with speed and...
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Enterprise Technical Support Expert
4 days ago
Lahore, Punjab, Pakistan Motive Full timeAbout the Job:This is an exciting opportunity to join our Enterprise Tech Support team as a Technical Support Engineer. The successful candidate will have a strong technical background and excellent problem-solving skills, with the ability to work collaboratively with the team to resolve complex technical issues.Responsibilities:Provide expert technical...