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Enterprise Technical Support Expert
13 hours ago
This is an exciting opportunity to join our Enterprise Tech Support team as a Technical Support Engineer. The successful candidate will have a strong technical background and excellent problem-solving skills, with the ability to work collaboratively with the team to resolve complex technical issues.
Responsibilities:- Provide expert technical support to customers via phone, email, and chat.
- Analyze complex technical issues and develop effective solutions.
- Collaborate with cross-functional teams to resolve technical issues.
- Develop and deliver training sessions to improve technical knowledge and skills.
What We're Looking For:
- Strong technical knowledge and problem-solving skills.
- Excellent communication and teamwork skills.
- Ability to work in a fast-paced environment.
- Familiarity with hardware and firmware level troubleshooting.
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