
Customer Success Training Initiative
1 day ago
Growth Opportunities and Development
The Graduate Takeoff Program is a 1-year, fully remote career path designed for recent graduates to develop their skills, knowledge, and network in the tech industry. This program provides practical training, skill development, and hands-on experience in a fast-paced B2B startup environment.
Key Responsibilities and Expectations
- Provide top-notch customer support through various channels.
- Meet or exceed performance targets related to customer satisfaction and support quality.
- Stay updated on platform updates, feature enhancements, and best practices.
- Contribute to team efforts to enhance platform performance and user experience.
- Become an expert in InEvent's product and services.
Pre-requisites and Qualifications
- Excellent proficiency in German and English languages.
- Previous experience in Customer Success or similar fields.
- Background in SaaS or tech industries.
- Strong communication, interpersonal, and problem-solving skills.
- Flexibility to work non-traditional hours and accommodate diverse client needs.
- Capacity to learn, adapt, and thrive in a dynamic startup environment.
Perks and Benefits
- Paid time off for relaxation and self-care.
- Celebratory gifts for important milestones and achievements.
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