Social Media Engagement Specialist

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

Job Title: Social Media Engagement Specialist

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Social Media Job Description:

  • We are seeking a professional with experience in social media management and engagement to address customer inquiries and resolve issues.
  • The ideal candidate will develop and implement strategies to enhance our brand presence on various social media platforms.

Key Responsibilities:

  1. Engage with customers via social media platforms, addressing their concerns and resolving any issues that may arise.
  2. Develop and implement effective social media strategies to increase brand visibility and recognition.
  3. Analyze social media trends and metrics to refine our online presence and improve engagement.
  4. Create engaging content that resonates with our target audience.
  5. Collaborate with the marketing team to promote products and services.
  6. Provide exceptional customer service during evening hours.

Requirements:

  • Proficiency in social media management tools.
  • Strong written and verbal communication skills.
  • Experience with social media analytics.
  • Able to work independently and manage time effectively.
  • Customer-centric approach with problem-solving skills.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Flexible working arrangements to suit individual needs.


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