Medical Office Manager Assistant

14 hours ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time
Role Overview:

We are seeking a highly skilled and compassionate individual to join our Patient Health Desk team as an Executive/Coordinator. In this critical role, you will play a key part in delivering exceptional patient care and supporting the overall success of our healthcare services.

Main Accountabilities:

  • Provide top-notch customer service, responding promptly to patient inquiries and concerns.
  • Coordinate and schedule patient appointments, ensuring timely and efficient delivery of services.
  • Maintain accurate and up-to-date patient records, utilizing healthcare management software to streamline documentation.
  • Communicate clearly and effectively with patients, providing detailed information about their treatment plans, procedures, and healthcare services.
  • Collaborate with medical staff, nurses, and administrative personnel to ensure seamless patient flow and high-quality services.
  • Address patient complaints and grievances in a professional manner, escalating issues when necessary.
  • Develop and implement patient education initiatives and wellness programs, promoting healthy behaviors and lifestyles.
  • Ensure compliance with hospital policies and regulatory requirements, maintaining the highest standards of care and service.
  • Participate in hospital outreach and patient engagement efforts, building strong relationships within the community.

Essential Qualifications:

  • Bachelor's degree in Healthcare Administration, Nursing, or a related field.
  • Previous experience in a hospital or healthcare setting preferred.
  • Exceptional communication and interpersonal skills.
  • Ability to manage multiple tasks, prioritize duties, and work efficiently in a fast-paced environment.
  • Proficiency in healthcare management software and Microsoft Office applications.
  • High level of professionalism, empathy, and problem-solving skills.
  • Knowledge of medical terminology and healthcare processes is a plus.


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