Operational Excellence Leader

4 days ago

Rawalpindi Cantonment, Pakistan beBeeGrowth Full time $120,000 - $150,000

Drive Growth and Expansion

Motive empowers individuals who manage physical operations with tools to make their work safer, more productive, and profitable. With a single system, safety, operations, and finance teams can manage drivers, vehicles, equipment, and fleet-related spend. Industry-leading AI provides complete visibility and control, reducing manual workloads by automating tasks.

About the Role

As a Mid-Market Account Manager, you'll leverage your experience to manage a select group of large US-based customers within a specialized book of business. Building on success in SMB or Commercial roles, this position requires an advanced skill set in selling software solutions and navigating complex organizational structures. Familiarity with relevant industries for Motive is preferred.

A successful Mid-Market Account Manager is dedicated to continuous learning, has robust interpersonal skills, and can strategically guide customers toward solutions that address their operational, safety, and financial goals. You'll thrive in a fast-paced, quota-driven environment and benefit from close collaboration with cross-functional teams.

Key Responsibilities
  • Build lasting relationships with larger US-based clients to drive growth and expansion within a focused book of business.
  • Conduct discovery to align Motive's offerings with customers' operational and strategic challenges.
  • Present comprehensive product demos and proposals for customers with complex needs and decision-making processes.
  • Collaborate with customer success, support, product specialists, sales engineers, and data analysts to tailor solutions and improve customer satisfaction and retention.
  • Own contract renewal and implement retention strategies, leveraging insights and data to minimize churn and maximize revenue growth.
  • Troubleshoot issues promptly, identifying the best course of action in line with both customer success and Motive's objectives.
  • Drive strategic account planning to achieve and exceed higher-value revenue targets.
  • Refine your understanding of the Motive platform, industry trends, and best practices to offer proactive, consultative insights.
Requirements
  • Bachelor's Degree (preferably overseas) and/or in-depth exposure to US/Canada/UK B2B customers.
  • 6+ years of relevant work experience, particularly in managing larger US-based accounts with a smaller book of business.
  • Proven software sales experience and ideally relevant industry experience in Motive's verticals.
  • Demonstrated skill in complex deal management, from discovery and demonstration to negotiation and closing.
  • In-depth experience driving contract renewals and revenue retention within mid-market or enterprise customer segments.
  • Leadership capability to effectively manage internal and external stakeholders.
  • Exceptional communication, presentation, and negotiation skills.

Motive values diversity and inclusion. We're an equal opportunity employer and welcome people of different backgrounds, experiences, abilities, and perspectives.

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