
Freight Forwarding Team Lead
5 days ago
We are seeking a highly skilled and experienced professional to join our team as an Ocean Freight Export LCL Manager. In this role, you will be responsible for leading a team of professionals in the execution of export LCL shipments.
Key Responsibilities:- Supervise and coordinate daily activities of customer services, documentation, and operations teams to achieve operational efficiency.
- Manage and resolve internal and external departmental issues with clients, carriers, and co-loaders through effective communication and problem-solving skills.
- Review and verify Bills of Lading (BLs) before issuing original BLs to guarantee accuracy and compliance with regulations.
- Sign original BLs for Ocean Freight Export LCL shipments after thorough review and verification.
- Follow up with carriers regarding payments and issues related to the release of Master Bills of Lading (MBLs) to maintain smooth logistics flow.
- Coordinate with carriers and agents regarding vessel arrivals and container release statuses to ensure timely delivery of shipments.
- Address and resolve customer and agent complaints in a professional and courteous manner.
- Oversee ISF and AMS filings for USA and Canada shipments to ensure regulatory compliance.
- Handle FMC rate filings for USA shipments to ensure accurate and timely submission.
- Obtain FIATA, AVALON, and Bond certificates from relevant associations to enhance professional credentials.
- At least 6 years of relevant experience in ocean freight export LCL operations.
- Proficiency in MS Office Suite, including Excel, Word, and Outlook.
- Strong communication and interpersonal skills, both written and verbal.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Excellent organizational and time management skills with great attention to detail.
- Strong multitasking ability to manage multiple tasks and priorities simultaneously.
- Exceptional follow-up skills to ensure tasks and projects are completed in a timely manner.
- FMC approved Dynamic Shipping B/L.
- Custom Agents License.
- Licensed Ship-Chartering & Ship-Handling, Licensed CHA.
- Trade Mark Registration.
*Disclaimer: These marks/ logos are being used only for information purposes to the extent that they represent industry-standard certifications and trade memberships.
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