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Content Marketing Director

1 week ago

Lahore, Punjab, Pakistan Hoboetech Full time
Job Overview

This is a full-time, on-site leadership position located in Lahore, responsible for leading a team of Content Analysts to execute and improve content moderation and review processes. The role involves conducting quality reviews, maintaining training programs, and implementing process improvements by collaborating with cross-functional teams. Additionally, this role requires creating reports on performance metrics, delivering performance feedback, and addressing inquiries from internal stakeholders promptly.

Qualifications
  • Bachelor's or Master's degree in a relevant field with 4-6 years of experience in a similar role.
  • Strong experience in content moderation and review, preferably in user-generated content management, digital agency, or online community management settings.
  • Experience managing a team, including goal setting, coaching, mentoring, and performance management.
  • Familiarity with content moderation technology, including AI-based moderation tools.
  • Proven experience in process definition, documentation, training, and process improvement.
  • Strong analytical, problem-solving, and decision-making skills with high attention to detail.
  • Able to work in a fast-paced, deadline-driven environment while maintaining a high level of accuracy.
  • Excellent communication and interpersonal skills, with the ability to collaborate and build positive relationships with cross-functional teams and stakeholders.
  • A result-oriented individual with the ability to prioritize tasks and manage workload effectively.
  • Experience working with multicultural and diverse teams is a plus.