IT Support and Operations Lead

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
Key Responsibilities

The successful IT Support and Operations Lead will be responsible for:

  • Executing daily audit and reporting of team tasks
  • Ensuring that activities are handled within defined KPIs
  • Close coordination with the team lead on day-to-day tasks
  • Performing root cause analysis of activities/complaints

This role requires strong analytical thinking skills to identify improvement areas related to customer experience.

The ideal candidate will have expertise in telecom product knowledge and customer management systems.



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