Communication Skills Evaluator

Key ResponsibilitiesThis Call Quality Agent role requires a high level of proficiency in the English language and strong communication skills.You will conduct regular English language assessments and provide constructive feedback to employees.Daily call quality monitoring will also be a key responsibility.Coaching and mentoring on spoken English, vocabulary,...

Quality Assurance ExpertiseThe successful candidate will have the ability to analyze trends and patterns in customer interactions to recommend process improvements.Responsibilities Include:Assisting in refining call scripts and communication guidelines for better customer interactions.Working with team leaders to develop coaching sessions and training...

ResponsibilitiesEnglish Language Assessments: Conduct thorough evaluations of employee's spoken English skills, including interviews and quality control checks.Call Quality Monitoring: Regularly review calls to ensure high-quality service delivery and provide feedback to team members.Career Development: Provide coaching and mentoring to staff on grammar,...

Job DescriptionA key role for an English Language Skills Assessor is to conduct comprehensive assessments of employees' spoken English skills, ensuring they can communicate effectively with customers worldwide.The position involves daily call quality monitoring, where the assessor will evaluate the spoken English skills of employees through regular...

The ideal candidate will have strong analytical skills and the ability to communicate effectively. Proficiency in call monitoring tools and CRM software is also essential.Requirements:Bachelor's degree in Business Administration, Communications, or a related field (preferred)Proven experience in call quality monitoring, customer service, or a similar...

Responsibilities and Requirements: Training and Development ManagerThis role involves developing, implementing, and managing comprehensive training and development strategies. The ideal candidate will have a strong background in designing and delivering engaging training programs, workshops, and e-learning modules.Developing and implementing comprehensive...

Key Responsibilities:Produce and edit daily news packages, anchoring evening TV shows.

About the RoleThis role involves Communication Specialist duties, where you will assess employees' English language skills, monitor call quality, and coach staff to improve their spoken English, vocabulary, and pronunciation.Main ResponsibilitiesUndertake regular English language assessments to evaluate employees' communication skills.Review daily call...

Company DescriptionEstablished in March 2024, Redeemer Communication is a BPO service provider with operations across the US, specializing in CPA and CPL solutions. We are located in Rawalpindi, Pakistan.Role DescriptionThis is a full-time on-site role for an Office HR position at Redeemer Communication in Rawalpindi. The Office HR personnel will be...

4 days ago Be among the first 25 applicantsDirect message the job poster from Mindstorm CommunicationMindstorm Communications is a leads generation company in Pakistan specializing in sales, marketing, business development, reputation management, and lead generation services. We excel at targeting and engaging desired audiences swiftly and effectively,...