
IT Technical Specialist
6 days ago
We're seeking a diligent IT Support Engineer to champion end-user satisfaction through adept technical support. Tasked with monitoring and maintaining computer systems, you will perform hardware and software installations.
Key Responsibilities:- Install and configure MacOS, Windows, and Linux systems
- Ensure seamless onboarding and offboarding processes for employees
- Conduct new hire orientation sessions related to IT support
- Manage and maintain local inventory of IT assets
- Resolve technical issues promptly with internal and external stakeholders
- Generate accurate and timely reports on IT support metrics
- Bachelor of engineering in computer science or equivalent
- Minimum 1-3 years IT support experience
- Strong knowledge of Windows, MacOS and Linux troubleshooting
- Solid IT infrastructure knowledge and experience
- Understanding of G Suite, OKTA, Jira, MDM solutions and VOIP
- Customer handling experience and technical troubleshooting expertise
- Proficient in verbal and spoken English
As a dedicated member of our team, you will elevate our technological prowess by tackling logical, analytical, and technical challenges independently and collaboratively.
Our platform is designed to be user-friendly and intuitive, making it easy for our customers to get started and see results quickly.
About UsAt our company, we are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
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