Customer Relationship Management Lead

6 days ago


Lahore, Punjab, Pakistan Mansha Brothers Full time

About the Role:

Mansha Brothers is looking for a highly skilled professional to manage its customer service operations. The ideal candidate will have 5 years of experience in a relevant field, with a strong understanding of IT, Networking, and Security.

Main Responsibilities:

  1. Manage customer relationships and resolve issues efficiently
  2. Develop and implement customer service strategies
  3. Lead a team of customer service representatives
  4. Collaborate with other departments to improve overall customer experience

Essential Skills and Qualifications:

  • 5 years of experience in customer service or a related field
  • Strong knowledge of IT, Networking, and Security
  • Excellent communication and leadership skills
  • Able to work in a fast-paced environment


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