
Financial Services Professional
3 days ago
At the forefront of our organization, we are cultivating a team that revolutionizes financial services in Pakistan.
Key Responsibilities:
- Adjustment Processing: Oversee and finalize manual adjustments for various financial transactions.
- Negative Balance Recovery: Collaborate with recovery agents to investigate and resolve negative balances.
- Anomaly Investigation: Identify and rectify unreconciled entries with support from relevant teams.
- Cross-Team Coordination: Foster cooperation with Settlements and Customer Experience departments.
- Risk Flagging: Escalate high-risk issues and propose mitigation strategies to leadership.
- Process Documentation: Maintain accurate records, memos, SLAs, and processing manuals for assigned tasks.
- Process Optimization: Recommend and implement enhancements to boost efficiency and control.
- Early Detection Tasks: Manage tasks and trackers related to early detection of loss-making users.
Requirements and Qualifications:
- Experience: 0–2 years in processing, settlements, or reconciliation within fintech or banking.
- Attention to Detail: Precision is your default; accuracy is non-negotiable.
- Problem Solver: You identify gaps, pose the right questions, and address root causes.
- Collaborative Mindset: You work collaboratively and communicate effectively.
- Accountability: You assume full responsibility for your tasks and follow through.
- Analytical Thinking: You're interested in how processes work and how they can be improved.
Transforming Financial Services
Our digital-first approach prioritizes simplicity, transparency, and ease of use, transforming the way people manage their finances in Pakistan.
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