E-commerce Order Manager

1 week ago


Lahore, Punjab, Pakistan Hatech Full time

We are seeking an experienced E-commerce Order Manager to oversee the entire order lifecycle at Hatech, ensuring seamless fulfillment and exceptional customer satisfaction.

Key Responsibilities:
  • Manage orders from placement to final delivery
  • Monitor and ensure timely order processing, shipment, and fulfillment
  • Coordinate with couriers to resolve delays or issues
  • Track order status, update customers, and handle complaints efficiently
  • Maintain accurate records of orders, cancellations, and returns
  • Identify process gaps and suggest improvements to optimize operations
Benefits:
  • Competitive salary package and performance-based incentives
  • Training and development opportunities to enhance your skills
  • Collaborative and innovative work environment


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