Account Growth Professional

13 hours ago


Lahore, Punjab, Pakistan Cequens LLP Full time
About CEQUENS

CEQUENS LLP is a leading provider of cloud-based CPaaS solutions, offering a range of services designed to help businesses succeed. As an Account Manager, you will play a critical role in helping us achieve this goal.

Main Responsibilities
  • Maintain and enhance relationships with existing clients by providing exceptional service and understanding their business needs and challenges.
  • Act as the primary point of contact for all matters specific to assigned clients, resolving issues and ensuring satisfaction.
Key Performance Indicators
  • Monitor and analyze customers' usage of our product to identify opportunities for deeper engagement and upselling.
  • Develop strategies to retain existing client relationships and increase revenue through cross-selling and upselling activities.
  • Achieve sales targets and objectives within assigned client accounts.
Skills and Qualifications
  • Strong interpersonal skills with an aptitude for building strong client relationships.
  • Excellent listening, negotiation, and presentation abilities.
  • Strong verbal and written communication skills.
  • High level of professionalism and ethical conduct.
  • Proficient in CRM software and Microsoft Office Suite; experience with Salesforce is a plus.


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