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Account Growth Professional
13 hours ago
Role Overview
We are seeking an Account Growth Professional to join our team at Quality Resource Pvt. Ltd. The successful candidate will have 2+ years of experience in customer success/service/sales or Communications, with a strong track record of delivering results.
About Our Mission
Our mission is to provide exceptional service to our clients, while also fostering a positive and supportive work environment for our employees. We value innovation and teamwork, and are committed to continually improving our skills and knowledge.
Key Responsibilities
- Develop and manage client portfolios to ensure maximum value and growth.
- Analyze customer data to identify opportunities for improvement and enhance the overall customer experience.
- Maintain open communication with clients to address their needs and resolve any issues that may arise.
- Collaborate with cross-functional teams to develop and implement effective solutions.
- Stay up-to-date with industry trends and best practices to continually improve skills and knowledge.
Required Skills and Qualifications
- 2+ years of experience in customer success/service/sales or Communications.
- Highly organized and able to multitask, with a self-driven and proactive nature.
- Excellent communication and interpersonal skills, with the ability to demonstrate leadership qualities.
- Strong computer literacy and ability to learn new software, with knowledge of customer success processes.
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