Sales Performance Liaison

23 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time
Sales Support Analyst Job Description

We are seeking an experienced Sales Support Analyst to join our team. This is a full-time position that requires at least two years of experience in International Sales.

The ideal candidate will have excellent customer relations skills, be able to listen actively and respond to customer needs effectively, and possess a team-oriented mindset. Additionally, they should be flexible and adept at managing and exceeding key performance indicators (KPIs).

In this role, you will engage with customers via telephone to efficiently address their product needs and resolve queries about products, accounts, and bookings. You will also utilize strategic sales techniques to transform inquiries into opportunities for customers.

Key Responsibilities:

  • Customer Interaction & Support: Engage with customers to resolve issues, retain clients, and enhance overall satisfaction.
  • Product Knowledge & Expertise: Continuously enhance your understanding of our products and services to provide accurate and helpful information to customers.
  • Sales Upgrades: Utilize strategic sales techniques to transform inquiries into opportunities for customers.
  • Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction.

Benefits:

  • A variable afternoon shift schedule with alternate weekends off.
  • A handsome salary along with KPI-based rewards, commission, annual bonuses, anniversary bonus, and several other fringe benefits.
  • An opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.

Requirements:

  • At least two years of experience in International Sales.
  • Excellent customer relations skills.
  • Ability to listen actively and respond to customer needs effectively.
  • Team-oriented mindset.
  • Flexibility and adeptness in managing and exceeding KPIs.


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