Expert Microsoft 365 Support Professional
3 days ago
Seeking a highly skilled professional to provide expert-level support for Microsoft 365 services, ensuring seamless operations and optimal user experience.
- Deliver L2/L3 technical assistance for Exchange Online, SharePoint, OneDrive, Teams, and Entra ID (Azure AD).
- Troubleshoot email deliverability issues, phishing attacks, domain management, and security incidents.
- Manage licensing assignments, optimization, and cost control.
- Respond to escalated issues within defined service level agreements.
- Implement and monitor Microsoft Secure Score recommendations.
- Assist customers with phishing simulations, fraud investigations, and dark web monitoring.
- Conduct regular domain health checks, security audits, and proactive risk analysis.
- Investigate and respond to security incidents, including compromised accounts, email spoofing, and unauthorized access.
- Provide guidance on best practices for security, compliance, and collaboration.
- Maintain knowledge base articles and create technical documentation.
Key Responsibilities:
As a Microsoft 365 Support Specialist, you will be responsible for providing high-quality technical support to our customers. This includes troubleshooting complex issues, implementing security measures, and maintaining a secure environment.
What We Offer:
Our company offers a dynamic work environment, competitive compensation package, and opportunities for professional growth and development.
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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Karachi, Sindh, Pakistan beBeeMicrosoft Full timeMicrosoft 365 Support Specialist Job OverviewWe are seeking a skilled professional to provide technical assistance and manage our Microsoft 365 services, ensuring seamless IT operations.About the RoleThis is a full-time position that involves working with various Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Entra ID...
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