
Head of Brand Experience
1 day ago
Circles is a global technology company that is revolutionizing the telco industry with its innovative SaaS platform, Circles X. Our mission is to help telco operators launch and operate successful digital brands through our offerings.
We have pioneered a successful blueprint for disrupting the telco space in Singapore and have since launched our own digital telco, Circles.Life, in Singapore, Taiwan, and Australia. We have also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share quickly.
Today, we are partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses. We are backed by global investors such as Sequoia, Warburg Pincus, EDBI, and Founders Fund – renowned backers of industry-shaking innovators.
Job Description
We are seeking a highly experienced marketing professional to lead our brand campaigns and manage our digital brands. The ideal candidate will have a strong background in marketing and a proven track record of delivering successful brand campaigns.
The successful candidate will be responsible for planning and executing campaign material/assets/activation that ensures consistent brand identity. They will work closely with external agencies, freelancers, and our in-house designers and retail team to prepare and execute end-to-end (offline & online) campaigns and measure and report on their effectiveness.
Required Skills and Qualifications
To be successful in this role, you will need:
- Bachelor's Degree in Marketing or similar.
- 5+ years of professional Marketing experience ideally within the telecommunications industry and at least the last 2+ years in a digital product-based company managing B2C portfolio.
- Strong experience in customer experience and journey, digital, churn retention, campaign management, and customer lifecycle management.
- Highly numerate.
- Ability to build cross-functional relationships across territory.
Benefits
We offer a range of benefits to support your career growth and well-being, including:
- Exponential career growth & ownership - Completely own your own career and determine how fast and in which direction you grow. Being in a hyper-growth environment means having the opportunity for 10x the learning at 10x the speed; watch your role expand as the company expands.
- Impact from Day 1 - Translate ideas to action and help us to blaze the trail for innovative products and shake up the telco world, and beyond.
- Talent Mobility - Circles.Lifers are given the opportunity to change roles internally, across functions and/or offices, through multiple structured programs (i.e. internal transfers, job shadowing or job rotation). We've witnessed many successful examples -e.g., from HR lead to Business Development Senior Manager.
- Talent Development - We stand for a culture of continuous learning and growing. Besides structured career development paths and quarterly performance reviews, we offer monthly learning brown bag sessions, manager training, and L&D budget to support development of professional interests and efforts.
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