Head of Customer Experience

5 days ago


Islamabad, Islamabad, Pakistan Riphah University Full time

Riphah University is seeking a highly skilled Head of Customer Experience to lead our customer experience strategy and drive business growth.

The successful candidate will have a solid foundation in customer experience principles, a proven track record of success, and a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Develop and implement customer experience strategies to drive customer engagement and loyalty.
  • Manage a team of customer experience professionals to achieve business objectives and improve customer satisfaction.
  • Stay up-to-date with market trends and consumer behavior to inform customer experience decisions.

The ideal candidate will be a strategic thinker with excellent communication and interpersonal skills. They will be able to leverage their expertise to drive business growth and provide exceptional customer experiences.



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