Help Desk Technician Lead

We are seeking a highly skilled ServiceDesk Administrator to join our team at Aiit Solutions. As a ServiceDesk Administrator, you will be responsible for facilitating our customers/end users computing related issues for one of our clients in Islamabad. You will work closely with the team to resolve technical issues and provide excellent customer...

About the RoleWe are looking for a talented Help Desk Engineer to join our Client Services Group. As a Help Desk Engineer, you will be responsible for providing technical support and installation services to clients.Key Responsibilities:Respond to and resolve technical inquiries from clientsInstall and configure hardware and software as neededCollaborate...

Provide first line systems support• Document all customer inquiries• Diagnose and attempt to resolve issues• Coordinate and clearly communicate issues to responsible parties• When necessary, consult with outside departments and vendors for resolutions• Monitor and follow up with customers daily on open logs to insure accurate and timely...

Job Profile:We are looking for a Technical Service Desk Manager to lead our technical support team. This individual will be responsible for overseeing the resolution of technical issues, developing processes to improve efficiency, and mentoring junior team members.Main Responsibilities:Oversee the technical support team and ensure timely issue...

Career OpportunityWe are currently seeking a skilled and dedicated individual to fill the position of Customer Support Specialist at Graphixo Design Solutions in Pakistan. This is an excellent opportunity for someone who is passionate about delivering world-class customer service and building long-term relationships with customers.Responsibilities:Entering...

**Job Role:**The Phone Support Specialist will be responsible for providing top-notch customer support to our clients. This individual will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.**Key Responsibilities Include:**Answering customer calls and responding to emails in a timely...

We are looking for a highly motivated Client Care Associate to join our team. This role involves providing exceptional customer service and support to our clients.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients.Responsibilities:Respond to customer inquiries and...

Service Delivery Expert Job DescriptionThis Service Delivery Expert role requires a highly motivated individual who can deliver exceptional customer service and support. As a key member of our team, you will be responsible for providing accurate information and assistance to customers regarding our products/services.Key Responsibilities:Handle inbound and...

Aiit Solutions is a leading provider of IT services with a mission to support businesses in their technological needs. We believe that technology plays a vital role in running a business and we provide services such as Managed IT Services, IT Services Consultancy, Infrastructure Deployment, Network Operation Center Services, Web Development Services, and IT...

Assistant Manager Support Riphah University, Pakistan Responsible for providing IT support and managing all IT-related support software. Oversee the Help Desk and Complaint Desk, as well as look after managerial activities in the respective department.Job Specification The candidate should have an MBA in IT or MCS. They must have a strong command of...