Technical Service Desk Manager

2 days ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time
Job Profile:

We are looking for a Technical Service Desk Manager to lead our technical support team. This individual will be responsible for overseeing the resolution of technical issues, developing processes to improve efficiency, and mentoring junior team members.

Main Responsibilities:
  • Oversee the technical support team and ensure timely issue resolution
  • Develop and implement efficient processes to streamline technical support
  • Mentor junior team members and foster a culture of excellence
Requirements:
  • Four (4) years of experience in IT Service Desk management
  • Strong leadership and communication skills
  • Able to analyze complex technical issues and develop solutions


  • Rawalpindi Cantonment, Pakistan Aiitsolutions Full time

    Aiit Solutions is committed to providing exceptional IT services to our clients. As a ServiceDesk Administrator, you will play a crucial role in supporting our clients' technical needs. You will work collaboratively with the team to resolve technical issues and provide timely solutions.Key SkillsTechnical skills: User administration, Help Desk ticketing...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Job Summary:We are looking for a highly motivated Help Desk Technician Lead to join our team. This individual will be responsible for providing exceptional technical support to our customers, collaborating with internal stakeholders, and driving process improvements.Main Responsibilities:Manage the help desk team and oversee the resolution of technical...

  • Help Desk Engineer

    2 days ago


    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    About the RoleWe are looking for a talented Help Desk Engineer to join our Client Services Group. As a Help Desk Engineer, you will be responsible for providing technical support and installation services to clients.Key Responsibilities:Respond to and resolve technical inquiries from clientsInstall and configure hardware and software as neededCollaborate...


  • Rawalpindi Cantonment, Pakistan Aiitsolutions Full time

    We are seeking a highly skilled ServiceDesk Administrator to join our team at Aiit Solutions. As a ServiceDesk Administrator, you will be responsible for facilitating our customers/end users computing related issues for one of our clients in Islamabad. You will work closely with the team to resolve technical issues and provide excellent customer...

  • Service Desk Agent

    3 days ago


    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Job SummaryWe are looking for a talented Service Desk Agent to provide exceptional customer service in our Inbound Call Center. The successful candidate will have a strong customer focus, excellent communication skills, and the ability to work effectively in a fast-paced environment.Main ResponsibilitiesHandling customer inquiries and resolving issues...


  • Rawalpindi Cantonment, Pakistan Riphah University Full time

    Provide first line systems support• Document all customer inquiries• Diagnose and attempt to resolve issues• Coordinate and clearly communicate issues to responsible parties• When necessary, consult with outside departments and vendors for resolutions• Monitor and follow up with customers daily on open logs to insure accurate and timely...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    **Assistant IT Manager Role**We seek a highly motivated and organized individual to fill the position of Assistant IT Manager. In this role, you will provide top-notch IT support and manage various IT-related tasks.**Key Responsibilities:**Develop and implement IT policies and procedures.Coordinate with the Help Desk and Complaint Desk teams.Analyze and...

  • Front Desk Officer

    3 days ago


    Rawalpindi Cantonment, Pakistan Meds Nexus Pvt Ltd Full time

    Bachelor's degree in Business Administration, Accounting, or related field preferredJoin Meds Nexus, a leader in the Accounting industry specializing in Medical Billing & Coding. We offer expert IT Services to streamline your operations. We are seeking an Evening Front Desk Officer with 2 years of experience to enhance our team in...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    About the RoleThis is an exciting opportunity for a Customer Service Representative to join our team and provide exceptional support to clients and visitors. The successful candidate will be responsible for managing front desk operations, handling calls and correspondence efficiently, and maintaining accurate records.Key responsibilities include:Managing...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    We are looking for a Front Desk Officer to join our team. As a key member of our administration, you will provide exceptional customer service and support.Key ResponsibilitiesGreet patients and visitors with a warm smile and a friendly demeanor.Maintain a clean and organized front desk area, ensuring all necessary stationery is available.Answer phone calls...

  • IT Support Manager

    3 days ago


    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    **Job Title:** Technical Assistant ManagerWe are looking for a skilled IT Support Manager to join our team. As a key member of the organization, you will be responsible for providing exceptional IT support to our users.**Responsibilities:**Manage all IT-related support software.Oversee the Help Desk and Complaint Desk.Liaise with stakeholders to resolve...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    ResponsibilitiesAs an Evening Front Desk Officer, you will be responsible for providing excellent customer service and supporting administrative tasks. Key responsibilities include:Managing front desk operations during evening shiftsGreeting clients and visitors warmly and assisting with inquiriesHandling calls and correspondence efficientlyMaintaining...

  • Front Desk Officer

    3 days ago


    Rawalpindi Cantonment, Pakistan Al-Shifa Maternity Home Full time

    We are an equal opportunity employer. However, for this position we prefer FEMALE candidates.ResponsibilitiesGreet patients and provide them with the best customer service.Ensure the front desk is neat, presentable, and equipped with stationery.Answer all customer's questions and incoming calls.Redirect phone calls to the appropriate department and take down...


  • Rawalpindi Cantonment, Pakistan Aiitsolutions Full time

    Aiit Solutions is a leading provider of IT services with a mission to support businesses in their technological needs. We believe that technology plays a vital role in running a business and we provide services such as Managed IT Services, IT Services Consultancy, Infrastructure Deployment, Network Operation Center Services, Web Development Services, and IT...


  • Rawalpindi Cantonment, Pakistan Riphah University Full time

    Assistant Manager Support Riphah University, Pakistan Responsible for providing IT support and managing all IT-related support software. Oversee the Help Desk and Complaint Desk, as well as look after managerial activities in the respective department.Job Specification The candidate should have an MBA in IT or MCS. They must have a strong command of...

  • Patient Health Desk

    3 days ago


    Rawalpindi Cantonment, Pakistan 24-7 Consultancy Full time

    Job Summary:The Patient Health Desk (PHD) Executive/Coordinator will be responsible for managing patient interactions, ensuring seamless coordination of healthcare services, and enhancing patient experience. This role requires excellent communication skills, empathy, and a patient-centric approach to support individuals throughout their healthcare...


  • Rawalpindi Cantonment, Pakistan Vanity Beauty Clinic and Institute Full time

    Vanity Beauty Clinic and Institute is a leading provider of beauty services in Pakistan, with a reputation for excellence and professionalism. We are seeking a talented and motivated individual to fill the position of Salon Receptionist + Manager.This role offers a unique opportunity to work in a dynamic environment, where you will be responsible for...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Role Summary: We are seeking a skilled Computer Technician to join our team. The successful candidate will be responsible for maintaining and repairing computer equipment, installing and configuring software and hardware components, and providing technical support and troubleshooting services.Key Responsibilities:Maintain and repair computer equipment and...


  • Rawalpindi Cantonment, Pakistan PTCLal Full time

    Job DescriptionWe are seeking a highly skilled Network Operations Manager to join our team. In this role, you will be responsible for managing the operational activities of the Regional Operations Center (R-NOC) for FTTH Network in Islamabad and Rawalpindi.Your primary focus will be on handling trouble tickets and service requests, performing in-depth...


  • Rawalpindi Cantonment, Pakistan Vanity Beauty Clinic and Institute Full time

    Are you a customer-focused individual looking for a challenging role in a fast-paced environment? Look no further! Vanity Beauty Clinic and Institute is seeking a Salon Receptionist + Manager to join our team.This is an exciting opportunity to work in a leading beauty institution in Pakistan, where you will be responsible for managing front desk operations,...