
Customer Acquisition and Retention Expert
3 days ago
About Us:
We are Hybrid MediaWorks, a US-based custom web design and development services company with a global presence. Our team of experts is dedicated to delivering innovative solutions to businesses across various industries. With a regional office in Pakistan, we cater to clients ranging from start-ups to established enterprises.
Job Description:
We are seeking a highly skilled Business Development Executive to join our team. The successful candidate will be responsible for developing and implementing growth strategies, managing client relationships, and driving business growth.
Responsibilities:
- Develop and implement growth strategies to increase revenue and client satisfaction.
- Work closely with the marketing and product development teams to deliver exceptional results.
- Manage client relationships, ensuring timely communication and issue resolution.
- Monitor and measure client satisfaction through regular feedback.
- Optimize the revenue-generating funnel to maximize returns.
- Address client requests and resolve issues promptly.
Requirements:
- Bachelor's degree in Business Administration, Computer Science, Software Engineering, or a related field.
- Strong communication and interpersonal skills.
- Ability to meet deadlines and work under pressure.
- Tech industry background preferred.
- Calm, polite, and professional demeanor.
- Reliable and self-motivated individual.
- General business operating knowledge and client retention expertise.
- High service orientation and responsive communication style.
- Familiarity with project management tools such as Slack, Trello, Asana, Outlook, and Teams.
Benefits:
We offer a range of benefits to support your career growth and well-being. These include:
- Competitive basic salaries, personal and team-based bonuses, and additional incentives.
- Regular team social events and awards for outstanding performance.
- Additional benefits include cash prizes, monthly team meetups, annual dinners, paid leaves, health insurance, and bonuses.
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