Customer Retention Coordinator

About the RoleThis is an exciting opportunity for a Digital Customer Retention Specialist to make a significant impact at PTCL Group. The ideal candidate will have a strong background in marketing and customer experience.The role involves designing and executing data-driven customer retention and upsell strategies to enhance customer loyalty and value. The...

Job DescriptionIn this Customer Growth and Retention Specialist role, you will be responsible for identifying and capitalizing on opportunities to drive customer growth and retention. You will work closely with cross-functional teams to develop and execute targeted strategies, ensuring that our clients receive the highest level of service and support.

Role DescriptionThis is a full-time on-site role for a Customer Success Manager – Sales in Islamabad. The successful candidate will be responsible for driving customer satisfaction, retaining existing customers, and fostering strong relationships.Job ResponsibilitiesEnsuring customer satisfaction and retentionDeveloping and implementing customer retention...

Key ResponsibilitiesThe Marketing Campaigns Coordinator will be responsible for coordinating customer retention and upsell campaigns across multiple channels. The ideal candidate will have excellent communication skills and the ability to work effectively with cross-functional teams.The role involves analyzing customer behavior, identifying high-risk...

About the job Customer Success RepresentativeEssential Job Functions:Customer Support and Service Request ManagementServe as the primary point of contact for Select-level accounts, handling inbound customer requests for services, escalations, and general inquiries.Coordinate with technical support and engineering teams to address issues and escalate complex...

Interwood is looking for a Customer Service Executive who will be responsible for managing client interactions, ensuring timely and accurate order processing, resolving product or service issues, and maintaining customer satisfaction. The position requires close coordination with internal teams such as production, logistics, sales, and quality assurance to...

About the RoleAs a Customer Success Representative at ATSG, you will be responsible for ensuring the success of our high-value customers. This involves providing exceptional customer support and service request management, while also developing and maintaining positive relationships with these accounts.Key ResponsibilitiesCustomer Support: Serve as the...

Job OverviewWe are seeking a highly organized Customer Support Coordinator to join our customer service team at 247 eServices Pvt Ltd. In this role, you will be responsible for providing exceptional customer support, resolving issues promptly, and ensuring customer satisfaction.Your primary focus will be on:Responding to customer inquiries via phone, email,...

Job DescriptionWe are seeking a highly skilled Customer Value Manager to join our team at PTCL Group. The successful candidate will be responsible for enhancing customer loyalty and value through targeted, data-driven strategies.The role focuses on developing and executing retention, upsell, and cross-sell initiatives tailored to different customer segments....

**Company Overview**Howmuch Pvt Limited is a leading provider of retail and restaurant management and POS solutions. Our company is dedicated to delivering innovative solutions that meet the evolving needs of our customers.**Job Description:**We are seeking a skilled Call Center Sales Specialist to join our team. The ideal candidate will have excellent sales...

Job DescriptionResponsible for designing, creating & executing campaigns & digital journeys as a CRM Specialist. Key responsibilities include:Collaborate with commercial teams to design and execute targeted campaigns aimed at customer retention, upsell, and cross-sell.Develop and manage campaign calendars, focusing on optimizing the effectiveness of all...

iGate Technologies Pakistan is seeking an experienced Digital Commerce and Customer Service Lead to join our team!This role involves developing and implementing strategies to increase sales while ensuring adherence to platform-specific policies and regulations. You will be responsible for coordinating with other departments to manage and control returns and...

Company DescriptionSince 2018, PAKFIT has been transforming fitness journeys for over 50,000+ clients nationwide as Pakistan's first comprehensive fitness consultation firm. We offer a holistic approach to fitness, incorporating nutrition, workouts, and emotional well-being with guaranteed results supported by our money-back guarantee policy. Our...

About the Role:As a Customer Success Manager - Enterprise, you will report to the Senior Manager of Customer Success Enterprise Accounts, and be the face of Motive to our customers. The CSM ensures that the customer achieves the agreed on value as promised during the sale. You are accountable to the customer through their entire lifecycle. In addition, CSMs...

Key ResponsibilitiesThe successful candidate will have the following responsibilities:Drive and oversee customer adoption of the product, ensuring seamless integration and maximizing utilization to meet customer needs.Conduct in-depth analysis of customer requirements to identify and recommend the most impactful product features that align with their...

Responsibilities and RequirementsCustomer Support Management:Manage large, global customer support teams to deliver high-quality service.Implement scalable customer support strategies to enhance user experience and retention.Compliance & Excellence Management:Oversee dispute resolution and compliance-related issues on e-commerce platforms.Develop training...

About Motive Technologies, IncWe are a leading provider of innovative solutions empowering organizations to optimize their operations, enhance safety, and boost profitability. With a strong focus on delivering exceptional value to our customers, we strive to be a trusted partner in their journey towards excellence.We serve over 120,000 customers worldwide,...

At Interwood Mobel, we're seeking a skilled Customer Service Liaison to join our team. This role is pivotal in ensuring seamless communication between our clients and internal departments.Key Responsibilities:Manage Client Interactions: Respond promptly to customer inquiries via phone, email, and in-person, fostering strong relationships and resolving issues...

At dinCloud Pakistan, An ATSG Company, we are seeking a skilled and experienced Customer Success Ambassador to join our team. As a key member of our account management team, you will be responsible for ensuring the success of our Select-level customers.Job Summary:The ideal candidate will have 5+ years of related experience in IT and technical staff...

About the RoleWe are looking for an experienced Team Leader who can lead our dynamic team at DegiTech Centre - SMC Private Limited. The ideal candidate will have at least 2 years of experience in a similar role and possess strong leadership and team management skills. Responsibilities include:- Overseeing daily operations to ensure high-quality customer...