Customer Retention Coordinator

10 hours ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
About This Opportunity

This is an exciting opportunity to contribute to our Revenue Growth team as a Customer Retention Coordinator.

You will work closely with internal stakeholders and teams to drive revenue growth, aligning with organizational goals.

Your Key Responsibilities:

  • Partner with senior leadership to execute our customer retention strategy, fostering relationships with clients across Latin America.
  • Utilize cutting-edge tools and creative solutions to support sales and drive retention.
  • Collaborate with cross-functional teams and diverse clients, building a worldwide network.
  • Maintain a results-driven culture, prioritizing quality, innovation, and results.

Requirements:

  • Bachelor's degree or 3+ years of professional experience in SaaS or a similar business environment.
  • Proven commitment to excellence, solving complex challenges, and delivering results with a positive attitude.
  • Strong communication and influencing skills, able to communicate effectively at all levels—internally and externally.
  • Excellent critical thinking and problem-solving skills, with keen attention to detail and a focus on innovation and efficiency.
  • Self-starter who takes initiative, brings ideas to life, and drives independent execution.
  • Passion for continuous improvement and curiosity to explore new ways of working.
  • English fluency.
  • Client-facing experience, preferably with retention & negotiation experience.
  • Sales, Support, or Enablement background preferred.
  • Proficient in Salesforce, Excel, PowerPoint, and other relevant data management and reporting tools.

Flexible Working:

We welcome requests to work flexibly, offering flexible hours and/or remote working options. Please discuss your requirements with us at interview.



  • Islamabad, Islamabad, Pakistan Python Insurance Full time

    Job DescriptionAs a Customer Retention Coordinator, you will be responsible for developing and executing strategies to retain customers and build long-term relationships with them. This role requires a deep understanding of our products and services, as well as excellent communication and interpersonal skills.You will work closely with cross-functional teams...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    About the Position:The Client Retention Coordinator will play a critical role in supporting the success of our sales team by providing exceptional client service and driving revenue growth.Responsibilities:Coordinate client interactions and communications to ensure timely and effective resolution of issuesDevelop and implement strategies to drive client...


  • Islamabad, Islamabad, Pakistan Motive Technologies, Inc Full time

    Job OverviewAs an Associate Manager, Customer Success (Commercial or Mid-Market), you will lead a team of Customer Success Managers in our office. You'll be responsible for achieving customer satisfaction, retention, adoption, and growth goals aligned with the Senior Manager, Customer Success. You'll collaborate with all members of the Customer Success...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    About the RoleThis is an excellent opportunity for a motivated and results-driven individual to join our sales team and contribute to the growth of our business.The ideal candidate will have experience in truck dispatching or sales and possess strong communication, interpersonal, and problem-solving skills.The role involves working closely with the...


  • Islamabad, Islamabad, Pakistan HYBRID Full time

    About Us:We are Hybrid MediaWorks, a US-based custom web design and development services company with a global presence. Our team of experts is dedicated to delivering innovative solutions to businesses across various industries. With a regional office in Pakistan, we cater to clients ranging from start-ups to established enterprises.Job Description:We are...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Are you a customer-focused professional with strong communication and coordination skills? We're looking for an exceptional individual to take on the role of Special Services Co-ordinator.About the Role:This is an on-site position with standard working hours of 9:00 AM to 6:00 PM (UK time), requiring a proactive, solutions-oriented approach to managing...


  • Islamabad, Islamabad, Pakistan ATSG Full time

    About the job Customer Success RepresentativeEssential Job Functions:Customer Support and Service Request ManagementServe as the primary point of contact for Select-level accounts, handling inbound customer requests for services, escalations, and general inquiries.Coordinate with technical support and engineering teams to address issues and escalate complex...


  • Islamabad, Islamabad, Pakistan Interwood Mobel Full time

    Interwood is looking for a Customer Service Executive who will be responsible for managing client interactions, ensuring timely and accurate order processing, resolving product or service issues, and maintaining customer satisfaction. The position requires close coordination with internal teams such as production, logistics, sales, and quality assurance to...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Position OverviewThe Accounts Management Coordinator will work closely with the finance team to maintain accurate financial records. Key responsibilities include reconciliations, reporting, and ensuring the integrity of financial data.Key TasksReconcile customer and payable ledgers to ensure accuracy.Prepare and submit monthly accounts to the head office in...


  • Islamabad, Islamabad, Pakistan Howmuch Full time

    **Company Overview**Howmuch Pvt Limited is a leading provider of retail and restaurant management and POS solutions. Our company is dedicated to delivering innovative solutions that meet the evolving needs of our customers.**Job Description:**We are seeking a skilled Call Center Sales Specialist to join our team. The ideal candidate will have excellent sales...


  • Islamabad, Islamabad, Pakistan Interwood Mobel (Pvt) Ltd. Full time

    Interwood is looking for a Customer Service Executive who will be responsible for managing client interactions, ensuring timely and accurate order processing, resolving product or service issues, and maintaining customer satisfaction. The position requires close coordination with internal teams such as production, logistics, sales, and quality assurance to...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are seeking a highly organized and detail-oriented Customer Service and VAC Coordinator to join our team in Islamabad office. The ideal candidate will have a Master's degree and 5 to 6 years of experience in well-reputed organizations.Key ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to applicants...


  • Islamabad, Islamabad, Pakistan Circles Full time

    Job DescriptionResponsible for designing, creating & executing campaigns & digital journeys as a CRM Specialist. Key responsibilities include:Collaborate with commercial teams to design and execute targeted campaigns aimed at customer retention, upsell, and cross-sell.Develop and manage campaign calendars, focusing on optimizing the effectiveness of all...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Description:The Front Desk Officer will be responsible for providing exceptional customer service to all visitors, clients, and employees. This includes greeting and welcoming visitors, receiving and processing information, and guiding them through the building.Responsibilities:Greet visitors and ensure a positive first impressionReceive and process...


  • Islamabad, Islamabad, Pakistan Century Steel Pvt. Ltd. Full time

    We are seeking a highly skilled International Customs and Logistics Coordinator to join our team at Century Steel Pvt. Ltd.Key ResponsibilitiesAssist in the implementation and control of new legislations from HMRC.Perform due diligence checks on new customers when required.The successful candidate will have excellent knowledge of BIS/ECO/EAR/ITAR...


  • Islamabad, Islamabad, Pakistan Translation Empire Full time

    We are looking for a dedicated Employee Experience Coordinator to join our team at Translation Empire and focus on creating a positive and engaging work environment for our employees.The ideal candidate will have an MBA/BBA with specialization in Human Resource Management and at least 3-5 years of experience in an HR managerial role.You will be responsible...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    About the RoleThis position is a key contributor to driving revenue growth within the Market Intelligence Revenue organization.You will work closely with internal stakeholders and teams to deliver successful revenue results, aligning with organizational goals.What's in it for you:Growth opportunities: Partner with senior leadership on the execution of our...


  • Islamabad, Islamabad, Pakistan PAKFIT Full time

    Company DescriptionSince 2018, PAKFIT has been transforming fitness journeys for over 50,000+ clients nationwide as Pakistan's first comprehensive fitness consultation firm. We offer a holistic approach to fitness, incorporating nutrition, workouts, and emotional well-being with guaranteed results supported by our money-back guarantee policy. Our...


  • Islamabad, Islamabad, Pakistan iVolve Technologies Full time

    Job DescriptionWe are seeking a highly motivated Customer Success Manager to join our team at iVolve Technologies. In this role, you will be responsible for ensuring client satisfaction and driving business growth through effective relationship management.Main Responsibilities:Identify opportunities to upsell and cross-sell products and services.Develop and...


  • Islamabad, Islamabad, Pakistan APIMATIC Full time

    Key ResponsibilitiesThe successful candidate will have the following responsibilities:Drive and oversee customer adoption of the product, ensuring seamless integration and maximizing utilization to meet customer needs.Conduct in-depth analysis of customer requirements to identify and recommend the most impactful product features that align with their...