
Healthcare Collaboration Manager
1 week ago
The role of a Patient Engagement Specialist is pivotal in ensuring seamless communication with insurance companies and healthcare providers to obtain prior authorization for medications.
This position involves playing a vital role in the healthcare industry by working closely with various stakeholders to facilitate efficient medication authorization processes.
Key Responsibilities:- Initiate and manage requests for prior authorization through calls to insurance companies and online portals.
- Document all steps accurately and ensure timely completion of tasks to maintain efficiency.
- Respond promptly to messages regarding authorization and initiate subsequent requests as necessary.
- Prioritize STAT orders and work within designated timelines to meet deadlines.
- Verify patient eligibility and benefits, upload notes to the system, and update authorization documents accordingly.
- Check medication authorization messages from provider offices and add requests to the CMM Portal.
- Follow up on request statuses and send Prior Auth forms to respective PBMs.
- Inform clinics about approval or denial for medications and document Medication Prior Authorizations in spreadsheets.
- Education: A degree in healthcare or an equivalent field is preferred.
- Experience: 1+ year of experience in prior authorizations is essential.
- Skills: Communication, Multitasking, Customer Service, Healthcare Regulations, Decision-Making, Interpersonal Interactions.
Excellent communication and organizational skills are crucial for this role, along with the ability to maintain good interpersonal interactions with clients and work effectively in a team environment.
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Academic Leader in Healthcare Management
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