Technical Support Specialist

5 days ago


Abbottabad, Khyber Pakhtunkhwa, Pakistan beBee Careers Full time

**Technical Support Role:**

We are seeking a skilled Technical Support Specialist to provide dedicated support to our customers. As a critical member of our support team, you will be responsible for resolving technical issues, providing product training, and collaborating with cross-functional teams to drive product innovation.

Main Responsibilities:

  • Deliver expert technical support via phone, email, and other channels
  • Develop and maintain comprehensive knowledge of our software solutions
  • Participate in the development of product roadmaps and feature enhancements
  • Collaborate with the development team to identify and prioritize product improvements
  • Stay up-to-date with industry trends and emerging technologies

Required Skills and Experience:

  • Degree in Computer Science, IT, or related field, or equivalent work experience
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Minimum 3 years' experience in technical support or a related field


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