Billing Account Manager

3 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Customer Service Representative Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

About the Role:

The successful candidate will be responsible for handling customer calls and inquiries related to billing, maintaining strong relationships with corporate clients, and coordinating with internal departments to resolve customer issues.

Key Responsibilities:
  • Call Handling: Respond to customer inquiries and resolve issues related to billing in a timely and professional manner.
  • Customer Relationships: Build and maintain long-term relationships with corporate clients, identifying opportunities to enhance business relationships and leverage additional revenue streams.
  • Internal Coordination: Collaborate with other departments to ensure effective resolution of customer issues and improve overall customer satisfaction.
Requirements:
  • Education: Bachelor's degree in Accounting & Finance, BBA, or MBA Finance is preferred.
  • Experience: Fresh graduates are encouraged to apply, and relevant experience in customer service or sales is advantageous.
  • Skills: Excellent communication and interpersonal skills, proficiency in MS Office (Word, Excel, PowerPoint), attention to detail, and ability to maintain data accuracy are essential.
Why Choose This Opportunity?

We offer a challenging work environment, open door policy, respect, dignity, and protection. Our training programs focus on developing soft and hard skills to transform you into a future leader. You'll have opportunities to grow professionally and personally, and enjoy excellent rewards for innovative thinkers and implementers.

Hiring Process:
  • CV Shortlisting: Initial evaluation of your resume.
  • Initial Interview: Get to know us and learn about the role.
  • IQ/Personality Assessment Tests: Evaluate your problem-solving skills and personality fit.
  • Final Interview: Present your qualifications and answer questions from our panel.
  • Medical Screening: Ensure you're fit for the role.
  • Onboarding: Welcome to the team


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