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Global Customer Support Expert

2 weeks ago

Karachi, Sindh, Pakistan Facon Pakistan Full time

Company Overview

Facon Pakistan is a dynamic and growing organization committed to delivering exceptional customer service to international clients.

Job Description

We are seeking a highly skilled Senior Customer Support Representative to join our team. In this role, you will be responsible for providing top-notch support to our international customers via emails and calls.

Key Responsibilities:

  • Assist international customers with product inquiries, troubleshooting, and issue resolution.
  • Deliver timely, professional, and effective solutions while maintaining a high level of customer satisfaction.
  • Collaborate with internal teams to improve processes and customer experiences.

Required Skills and Qualifications:

  • 3+ years of customer support experience, preferably in a global setting.
  • Strong communication skills and ability to handle diverse customer needs.
  • Problem-solving mindset and attention to detail.

Benefits:

This role offers a unique opportunity to grow your career in a dynamic environment, working with a talented team dedicated to delivering exceptional customer service.